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Social media networks help consumers make purchasing decisions
A recent Gartner research study shows that consumers use social media to help them make purchasing decisions.
Read more information on buyers’ habits.
Here’s some guidance on how to apply that to your business:
- What tools do you use to research product or store information?
- Where do your customers look for advice before making a purchase?
- Do you provide good product information on your Facebook, Twitter, or other social networking accounts?
- Do customers share testimonials about experiences they had in your store or with your product?
- Are you conducting reputation monitoring to see what others are saying about you?
Spindustry offers reputation monitoring services, social media strategy planning and network set up, social media training, and integrated offline marketing.
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